Communications Manager

Network Rail

  • Contact: Human Resources
  • Reference: IRC2145577

Network Rail is at the heart of revitalising Britain'srailway. From Crossrail ' Europe's largest civil engineering project' toinvestment in passenger stations and major programmes of electrification, weare involved in some of the most ambitious and diverse ventures that thiscountry has ever seen.

The London North Eastern and East Midlands Route(LNE&EM) runs from the Scottish Borders to London Kings Cross / St Pancras,connecting major towns and cities in the North, North East and Midlands.

Our route covers key lines for commuter, cross-country andlong-distance travel both north-south and east-west for both passenger andfreight services.

Passenger numbers are growing rapidly across the route andare expected to increase by 30 per cent by 2023. Ongoing work in the route toboost network capacity includes junction improvements, additional track, andtrain lengthening schemes, all as part of the national Railway Upgrade Plan.

You will be responsible for managing and delivery consistent and effectivecommunications strategies for key projects. You will manage stakeholder issueseffectively to protect and enhance corporate reputation and co-ordinate a broadrange of stakeholder communication activities (across media, public affairs,community relations and internal audiences) in line with Government &Corporate Affairs objectives.

This role will be based out of Northern House, York.

Key Accountabilities

1. Develop and implement communications strategy on projects which present reputational risks or opportunities for the business.

2. Produce and manage detailed communications plans, detailing activities and resources necessary for implementation and providing recommendations for continuous improvement / best practice.

3. Interface with key external audiences (across community relations, media and public affairs) so that these relationships are appropriately managed, in consultation with relevant external communications teams in Government and Corporate Affairs.

4. Where required, provide direct management and development of a team including carrying out regular 121's, appraisals, objective setting and performance monitoring.

5. Build relationships and provide direction / influence to senior project managers and external industry parties / funding organisations where appropriate.

6. Provide guidance on all external communications activity undertaken by project personnel including Project/ Programme Director / Project Managers/ Scheme Sponsors, delivering consistency with the approved G&CA communications strategy and in accordance with Network Rail's corporate policies.

7. Assist with delivery of Network Rail's corporate internal communications programme and act as a conduit for material/information for corporate comms channels.

8. Check that all branding used on the project complies with Network Rail's corporate policy on branding, visual identity and image.

9. Produce regular reports on all communications activities on the project, including budget.

Job Skills, Experience and Qualifications


' Significant experience within corporate communications

' Proven track record in public relations activity in a high profile organisation

' Excellent writing skills and ability to think strategically

' Excellent influencing skills and ability to build relationships with internal and external stakeholders

' Thorough knowledge of the media and how it operates


' Educated to degree level

' Experience of working within an agency environment

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria. We positively embrace flexible working recognising that employees may wish to balance work and family/home life.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.

Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to '3,333 (to a maximum amount of '2,500).

Network Rail is required to comply with UK Government standards when carrying out pre-employment checks for all new starters; this includes a basic criminal record check. In addition to the basic criminal record check, in accordance with the UK Government we are also required to verify your identity, right to work in the UK and previous three years employment history.

Salary: '32,256 - '36,288 depending on experience.

Closing date: 28th March, 2019. Late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.

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