FOH- Waiting Staff and Duty Manager

Crannog Concept

  • Contact: Helen

Waiting staff responsibilities include:

1. Ensure customers have a fully enjoyable experience when dining at Crannog.

2. Ensure restaurant is clean, tidy and ready for service.

3. Take food and drink orders.

4. Assist customers in choosing food, wine and drinks.

5. Comply with all health & safety procedures.


Duty Managers responsibilities include the above, plus the following: 

1. Lead a team on Front of House Service.

2. Contribute to training.

3. Contribute to creating rotas and provide timesheet information.

4. Contribute to Banking and Security activities.


What we're looking for:

  • Good customer service skills
  • Good general health
  • Clean and tidy appearance
  • Clear speech
  • Steady under pressure
  • Pleasant, polite, friendly and helpful manner
  • Willing to learn
  • Ability to work on own or as part of a team and use own initiative
  • Must be flexible in approach to working evenings, weekends and split shifts 

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