Douglas - Department Supervisor (Section Coordinator)

Marks & Spencer
Posted

  • Contact: Human Resources
  • Reference: 2559004

Job Description:

Section Coordinator/ Department Supervisor

Total Hours 37.5

Purpose

Your job purpose is to make every moment special for our customers. Customer

• Create an exceptional customer experience by always putting the customer at the heart of everything you do

• Use your knowledge of products and services to confidently engage with customers and colleagues to maximise selling opportunities

• Ensure you and your colleagues deliver excellent standards of product presentation and availability

• Plan and coordinate store resources and activity to meet the needs of the customer

• Encourage colleagues to expand their skills and knowledge to share with customers


Store

• Identify and communicate store priorities to your colleagues

• Identify commercial opportunities to drive growth within your area of the store

• Coordinate and maintain a safe and legal working environment

Ensure you and your colleagues protect profit by working productively and minimise losses throughout the store

• Ensure the delivery of all key operational processes e.g. stock management, people systems, scheduling


Team

• Actively support your colleagues by working flexibly across the store to meet customer needs

• Take ownership for your personal development, continuing to look for opportunities to expand your knowledge and experience

• Give clear direction to colleagues on store priorities so that they understand what they need to deliver

• Support the development of your colleagues by sharing your knowledge and experience and by giving regular feedback

• Support your Section Manager to create a great team environment where colleagues enjoy their work

See more jobs like these