Senior Clerical Assistant, Crieff (PKC05535)

Perth & Kinross Council

  • Location: Crieff
  • £13,725 to £14,963 per annum, GE3
  • Hours: Part Time
  • Contact: Please see description
  • Reference: PKC05535

Job Description

Senior Clerical Assistant, Crieff (Permanent) - PKC05535
£13,725 - £14,963 (27 hours per week)
Crieff Area Office, James Square, Crieff PH7 3EY

You will provide support for the locality/neighbourhood team based in Crieff, although there will be a requirement to work at other locations as and when required. You will provide an effective and efficient admin support service within a Locality Housing Team.

Main duties will include:

- Front line reception duties ensuring the Council's Customer Care Standards are met.

- All Clerical Tasks associated with the post.

- Efficient minute taking for a variety of strategic & operational meetings.

- Operating departmental systems and electronic databases for the input, collation and retrieval of information and carrying out searches as required.

- Maintaining various records, registers and statistical information, both manual and computerised, ensuring financial and administrative procedures are adhered to.

- Operating financial monitoring systems within the office and process and handle monies and cheques and distribute as appropriate.

- Use Microsoft packages to produce reports, memoranda, letters and other documents from written drafts, audio tapes and other paperwork.

- Operating PECOS to complete purchase orders and process invoices in preparation for payment.

- Maintaining filing systems, including sourcing and retrieval of files, setting up and closing client files.

- Answering telephone calls, directing the caller to the appropriate person or taking messages.

- Assisting with a range of administrative functions conducted within the Locality including handling of mail and operation of Multi-Functional Devices and printers.

- Supporting effective communications and collaborative working between support services and other colleagues within the different localities.

- Participating in a range of team meetings and liaise with all levels of staff, agencies and service users.

- Promoting and maintaining a highly professional approach in dealing with the public and other agencies, both directly and indirectly.

- Behaving at all times with honesty, integrity and self-respect.

- Occasionally performing duties other than those given in the job description for the post. The particular duties and responsibilities attached to the post may vary from time to time depending on the requirements of the Service without changing the general character of the duties or the level of responsibility entailed.


For further information on this post, please contact Sharon Kerr on 01738 476135.

When completing your application for this post, please ensure you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

The Individual

The successful candidate will:

 - Give a high priority to customer satisfaction, by respecting and applying our customer service standards. 

 - Make every effort to find out what the customer needs are.

 - Try to exceed customer expectations.

 - Promote a professional image of self and the housing service. 

 - Apply confidentiality appropriately, taking account of data protection and other legal and regulatory requirements.

 - Promote the Council’s values and commitment to equality and diversity, promoting positive values and anti-discriminatory, non-judgemental practice.

 - Treat colleagues and customers with dignity and respect in line with the Employee Charter and Code of Conduct.

 - Be sensitive to cultural, gender and other staff/customer profiles in all aspects of service delivery.

 - Demonstrate an ability to manage and prioritise constant and often conflicting demands. 

 - Be willing to learn and adapt to new situations and working methods.

 - Be receptive to new ideas and improved ways of working.

 - Welcome change and new approaches and take positive steps to carry out improvements in service delivery.

 - Be able to work flexibly across the service to meet business needs and service demands.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland here.

Applications must be made online at

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