Food and Beverage Assistants

The Lovat Loch Ness
Posted

  • Contact: caroline gregory

Contribute to the smooth & efficient running of the hotel by applying skills & attributes to all areas that require your involvement.  Day to day responsibilities will be handed to you in all roles so it is essential that these are fulfilled & completed to their ultimate potential.  Most importantly you must work to ensure that all customers receive the highest level of attention, service & care. 

  • Maintain & develop all procedures of food & beverage service to the customer – learning IQPOS
  • Look after service equipment
  • Learn the menu & drinks lists to improve your customer service provision
  • Maintain & develop any procedures of beverage service to the customer
  • Co-manage the ordering procedure – know the suppliers, their phone call date & delivery dates
  • Administer the Licensing Scotland Act 2005 & the Lovat’s Operating Plan & complete the licensing training
  • Open up & lock up the bar & hotel when required
  • Handle cash & manage the till float & change safe

 

JOB SPECIFICATION

  • Must be a self manager
  • Must be able to handle responsibility
  • Must be enthusiastic
  • Must have a mature professional attitude
  • Must have excellent attention to detail
  • Must be hands on
  • Must be a good communicator
  • Must be customer focused at all times
  • Must be quality driven
  • Should be able to multi-task
  • Must be able to listen, take orders, directions & take criticism
  • Must be willing to learn
  • Must be actively keen to enhance their personal development
  • Must be able to uphold whatever standard is set

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