Senior Customer Service Assistant, Wallyford Community School Library INTERNAL APPLICANTS ONLY - EAL04194

East Lothian Council
Posted

  • Location: Wallyford
  • £19,399 to £21,224 per annum, Grade 5
  • Hours: Full Time
  • Contact: Please see description
  • Reference: EAL04194

Vacancy Information

It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.

Salary: £19399 - £21224 per annum
Permanent full time position
35 hours per week
To start asap

Hours of Work and Locations:
Monday, Tuesday, Friday 09.00-17.00 Wallyford Community School Library
Wednesday 09.00-17.00 Library HQ, Haddington, Schools and Young People's Services
Thursday 14.00-19.00 Wallyford Community School Library
Saturday (alternate) 10.00-13.00 Wallyford Community School Library

Please scroll down to 'Related Documents' and refer to the documents entitled 'Additional Information' for further background information about this post.

INTERNAL ONLY
Applications for this post will only be accepted from current employees of East Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

Job Details

To support the day to day delivery of front line customer and library services.

Please download the Job Outline/Person Specification (available under 'Related Documents') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form.

You must ensure you meet every 'essential' criteria stated on the Person Specification to reach the interview stage. In cases where the majority of applicants meet all the essential criteria, the desirable criteria will be used to form a final short-leet.

Job Requirements

Relevant Qualifications
A minimum of SVQ 1/Standard Grade General level English/Maths or National 4 English/Maths or Literacy/Numeracy or Intermediate 1 Communication/Numeracy and/or able to demonstrate equivalent knowledge/ skills and competencies gained through relevant experience.

You will be required to undertake study to achieve Customer Service Professional Qualification Award and/or Certificate level qualification within 2 years of appointment to post.

PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.

Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:

www.eastlothian.gov.uk/nonteachinginfo 

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: we do not accept CV's. There is no function to allow you to upload a CV to MyJobScotland and we do not accept CV's by post or email. All our vacancies must be applied for by completing the on-line application form.

Please note: we do not accept CV's. There is no function to allow you to upload a CV to MyJobScotland and we do not accept CV's by post or email. All our vacancies must be applied for by completing the on-line application form.

Applications must be made online at myjobscotland.gov.uk

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