As a Revenue Officer you will be responsible for administration of council tax accounts, processing changes and maintaining liabilities. You will answer telephone calls from customers enquiring about their accounts and you will negotiate payment arrangements with those who have council tax arrears. You will be expected to provide comprehensive advice to council residents and have excellent communication skills, both written and verbal.
Experience in Council Tax Reduction and Council Tax administration would be advantageous, although not essential, as full training will be provided.
You should be able to demonstrate the ability to work accurately under complex legislative guidance and have previous experience of working to targets and timescales. You should have excellent customer service skills and be able to demonstrate practical knowledge of IT packages including Microsoft Office Suite.
As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history etc.
The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made.
Please refer to http://www.disclosurescotland.co.uk/publications/ and click on Code of Practice for further information about the disclosure process and best practice.
Please note all correspondence will be sent to your email account.
South Lanarkshire Council are Equal Opportunities employees and encourage applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.Requirements
Please note: We anticipate a high level of interest in this position and may close the advert once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.
Applications must be made online at myjobscotland.gov.uk