Location: Scotland (Central Belt)
At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.
As a bold global technology leader, our products and services touch the lives of millions, as well as lending a huge helping hand to some of the country’s most crucial organisations.
From contactless payments to connecting emergency services, our technology delivers some truly exciting initiatives, not to mention the incredible connections we make on a global level every single day. We rely on the brightest sparks to help us deliver new innovations. So if you believe, like we do, that technology can help us imagine, create and realise a more connected future – then we need you to help us achieve that goal!
We’re focused on building the best network, providing a knockout digital experience and giving back the very best to our business customers. What links us all together is that we are all customer obsessed, innovation hungry and ambitious! Are you?
- Delivery of excellence for our customer
To provide a professional field engineering service for provide and assure activities on both our Scottish Power & United Utilities strategic network on behalf of Vodafone.
To be available for the provision of 24 x 7 x 365 1st line, assure activities and routine maintenance work for our key utilities suppliers.
Working alongside our project engineers on projects and assure delivery in order to achieve the benefits expected by both client and the company. Be able to manage risk and costs and ensuring all quality and health & safety requirements are met.
Hold a technical knowledge of networking principles, having operated in both provide and assure delivery space and has a proven track record of successful technical project implementation across various delivery solutions.
Ensure projects are completed in a manner that ensures delivery to the time, cost, quality, health & safety parameters agreed with the client whilst conforming to Vodafone project engineering standards and others as agreed with the client.
Ensure the project is completed to the quality and health & safety standards required.
Complete project documentation as required by the project engineer.
Monitor progress against plan and recommend corrective actions.
Identify issues and risks and escalate appropriately.
Provide timely and quality communication to all stakeholders.
Ensure technical, test and quality plans as agreed are delivered to the project engineer.
Ensure the necessary project administration is carried out.
Provisions of 1st, line assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets.
- Completion of nominated RMI activities.
Recommend improvements and cost reductions where identified.
- Completion of customer minor orders.
Demonstrable field engineering and assure activity experience
- Excellent written and oral communication skills
- Computer Skills
- Work in a structured and methodical way
- Ability to work to the applicable standards
Scottish Power work authorization’s required but training will be provided
- Good Customer experience attributes
- Installation of Networks & equipment.
- Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio, Nokia sub rack technology’s DC & AC experienced.
- Knowledge of Cisco & Alcatel products.
- HNC in Telecommunications (or equivalent)
- LAN & WAN Internetworking skills
- Experience in working in call centre environments
- Experience working within a high voltage environment substations 11kv to 400kv desirable. With Scottish Power Authorisations Safety Rules, AME independent entry & SB2 Standby all desirable.
Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company. For any technical difficulties with submitting your application, please contact
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The future is exciting. Ready?