Staff Manager

First Group

  • Contact: Human Resources
  • Reference: 011859

An opportunity has arisen for a Staff Manager to join our team in Caledonia.

We are looking for someone with drive and determination to make a difference. We also need you to be resilient and have strong organisational skills.

As a Staff Manager you will manage all aspects of operational performance including on time performance, delivering excellent customer experience, while managing a governance agenda that supports legislative, process and policy compliance, within the operational excellence framework.

You will analyse and manage information, systems and data, in accordance with the systems matrices, to both retrospectively and proactively ensure continuous improvement of service performance.

You will also engage front line colleagues though effective communication, active listening and recognition and work within and embed the divisional governance framework set by the Operations Steering Group, ensuring that the operational excellence policies and procedures are adopted within the depot.

Please apply online at the following address

For further information please contact: David Cameron, Assistant Depot Operations Manager

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