- Location: Bathgate
- £16,765 to £18,845 per annum, Band C
- Hours: Full Time
- Contact: Please see description
- Reference: WEL04058
Fixed Term to 30 September 2020
The closing date for this post is provisionally set at 1 March 2020. West Lothian Council reserve the right to close this post early depending on applicant response levels
You will work as part of a team responsible for supporting service unit functions, including administration of Council Tax, Council Tax Reduction Scheme, Housing Benefit, Housing Benefit Overpayments, Business Rates, Service Accounts, Corporate Debt, Income and Rent Control, and the Scottish Welfare Fund.
The post requires considerable liaison with all service unit teams, other council services, members of the public and private business both over the telephone, face to face, in writing as well as electronic communications.
Duties include the administration and indexing of incoming correspondence to our workflow system, accurate administration of the direct debit process and the administration of customer refunds.
A good general education, including numeracy and literacy and experience in the use of computer systems are essential.
Applications must be made online at myjobscotland.gov.uk