Revenues Business Team Officer (Temporary) - REN04961

Renfrewshire Council

  • Location: Paisley
  • £19,710 to £21,516 per annum, GRE
  • Hours: Full Time
  • Contact: Please see description
  • Reference: REN04961


Based at Renfrewshire House, Cotton Street, Paisley.

You will contribute to the effective operation of the Revenues Business Team that consists of Non-Domestic Rates, Commercial Rent, Trade Waste and Business Improvement District.

Main duties of the role will include; Proactively recovering outstanding debt identified by the team leader in line with legislation and council policy procedures; dealing with customer queries by phone, face to face and in writing and you will undertake data input to the online Revenues administration systems.

It is essential that you have experience of; dealing with customer queries by phone, face to face and in writing and of working in a cclerical, administrative or data input environment; have the ability to; demonstrate a understanding of Non Domestic Rates; use Microsoft Excel/ Word proficiently; make effective decisions based on appropriate rationale; present ideas in a clear and concise manner ver-bally and in writing; work as part of a team and on your own initiative.

It is desirable that you have SVQ Level 3 in Business Administration or an HNC in an appropriate sub-ject (or equivalent); experience of; administration of Council Tax or Non Domestic Rates; participation in change activity; creating verbal and written reports; have the ability to demonstrate knowledge of; Council Tax and/ or Business Rates legislation and administration; Northgate I-World and Information At Work systems and Housing legislation & administration.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, visit

Closing date - Monday 24 February 2020

Applications must be made online at

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