Apprentice Development Coach

Network Rail
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The Level 2 Apprenticeship Scheme is a 12 month scheme that currently live apprentices located across the entire Network who collectively will undertake residential training and placements throughout their apprenticeship journey to complete the scheme.

The role of the Apprentice Development Coach is to take full responsibility for a group of apprentices throughout the full twelve month programme. This involves managing the apprentices whilst they are in training and on placements, and supporting both the apprentice and line manager throughout the 12 months until the point that the apprentice completes their End Point Assessment.

An ADC will be accountable for approximately 70-120 apprentices in a nominated region and some regions require more than one ADC. More information on Network Rail's Routes and Regions can be found on our website.

ADC's are expected to be the first point of call for their apprentices and the line managers of apprentices in their region; dealing with issues quickly and proactively; where possible. ADC's are our frontline, customer-facing team and we expect high levels of professionalism. Your main priority is to ensure that your apprentices are making timely progression through their apprenticeship and will complete EPA at the end of their 12 months. If your apprentices succeed, you succeed. If you succeed, we all succeed.

Key Accountabilities:

1. Engage with and proactively manage the relationship between the Network Rail Apprenticeship programme, customer and apprentice to deliver on time completion of the apprenticeship programme.

2. Utilise apprentice information to monitor the progress of apprentices and build bespoke solutions for individual apprentices exceeding or not meeting expectations. To include monitoring student progress, ILPs (individual learner plans) to conform with the skills funding agency and government policy and maintain safety and efficiency in network rails infrastructure.

3. Act as an apprenticeship subject-matter-expert and be a customer focused point of contact for line-managers of apprentices, to answer apprenticeship programme queries.

4. Identify areas of improvement for the apprenticeship programme and working with the scheme manager improve the learner journey to better meet the requirements of the customer

5. To monitor, report on and take action on adherence to deadlines of line manager submissions required for the successful completion of apprenticeships, to better support the apprentices through their journey.

6. Promote equality, diversity, and inclusion across apprentices and their place of work, to install network values and demonstrate the right behaviours as a network rail employee.

7. Identify and raise any safeguarding concerns to the Apprenticeship Scheme Manager, taking immediate action when required to do so, in line with the appropriate procedures to safeguard the apprentice.

8. Work closely with the apprenticeship administration team to monitor that all administrative requirements of the apprentice journey are carried out, including enrolment, work/training placements, end point assessments, Learner Management System submissions, so that all successfully complete the programme

9. Seek and promote opportunities for continuous professional development in the fields of apprenticeship delivery, engineering, education, and industry knowledge to enhance the apprentices experience

10. Take a proactive interest in the outputs of the Quality Improvement Plan, to continually add value and enhance the apprentice experience and programme.

Job Skills, Experience and Qualifications

Essential

Desirable

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