Senior Clerical Officer (Temporary) - REN05195

Renfrewshire Council

  • Location: Johnstone
  • £18,323 to £20,294 per annum, GRD
  • Hours: Full Time
  • Contact: Please see description
  • Reference: REN05195


Based at Johnstone Town Hall, 25 Church Street, Johnstone.

We are looking for a well organised individual to ensure an effective clerical support service is provided to our stakeholders and customers.

Duties for the post include providing an effective financial business support service, including the handling and recording of both Council and client fund monies; processing manual and computerised financial, client and service information; producing and analysing reports; document production including typing letters & reports; processing purchase orders; providing basic IT assistance and instructing, allocating and checking work of employees – offering advice and guidance on a daily basis to clerical assistants in standalone roles.

You will be part of the senior Customer & Business Services team based across the cluster and will be first point of contact for clerical assistants, therefore effective organisational skills and a flexible approach are essential, as are effective communication skills as you will be liaising regularly with other Council staff, stakeholders and client relatives.

It is essential that you have experience of working in a clerical role and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Excel and databases. It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective customer service skills as well as being self-motivated and resilient when handling some challenging and vulnerable client groups.

It is desirable that you have knowledge of procurement systems (PECOS) as well as AIS and Info@Work. Previous experience of supervising staff is also desirable along with an SVQ Level 3 in Business Administration or equivalent.

If successful you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit

Closing Date - Monday 13 July 2020

Applications must be made online at

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