Ticket Office Team Member & Admin Support £12.00PH + Benefits

Immediate start

We are seeking a friendly and motivated individual to join our team at Nevis Range as a Ticket Office Assistant. As the first point of contact for our visitors, you will play a key role in ensuring that our guests have a positive and memorable experience at our mountain resort.

Nevis Range is a Fair Work employer and pays over the Living Wage across all departments, we believe passionately in investing in our workforce and doing our part to ensure that we all live in a fairer, sustainable and more equitable society.

We offer a supportive and inclusive working environment, as well as opportunities for career development. If you are passionate about delivering exceptional customer service and want to be part of a friendly and dedicated team, we would love to hear from you!

 

Requirements

What are we looking for?

  • Previous customer service experience is essential.
  • Excellent communication and interpersonal skills
  • Ability to work well in a fast-paced and dynamic environment.
  • Strong attention to detail and accuracy in financial transactions
  • Ability to work flexible hours, including weekends and holidays
  • Excellent organisational skills.


Responsibilities

  • Provide excellent customer service and assist visitors with ticket sales and enquiries.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Assist with the maintenance and upkeep of the ticket office and surrounding areas.
  • Respond to and resolve customer complaints in a professional and timely manner.
  • Provide information on Nevis Range activities and attractions to visitors.
  • Departmental general admin.

Contract-variable hours, 5 days per week during peak periods 

 

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