Assistant Catering Manager



£18,100 to £20,080 per annum Full Time Permanent Contact: Recruitment Team Reference: AUG20210221

Assistant Catering Manager - Loch Leven

Reference: AUG20210221

Closing date: 23:59, 10 September 2021

Location: Loch Leven

Salary: £18,100.00 - £20,080.00 Pro Rata

Benefits: Pension, 26 days Annual Leave (pro-rata), Life Assurance

Are you energetic and enthusiastic with a desire to help nature by delivering excellent customer service? Would you like to join a friendly team at one of Scotland’s busiest and most important nature reserves?

Our café is not just about serving great food and giving first-class service - it’s about saving wildlife too. We source menu ingredients that are as ethical, local, and nature friendly as possible. By becoming part of our team you’ll help to show our customers that visiting us is the best choice they could have made. If you are passionate about great food, excellent customer service and nature we’d love to hear from you!

About Loch Leven

RSPB Scotland Loch Leven forms part of the Loch Leven National Nature Reserve and is made up of important wetland and woodland habitats. Ospreys, marsh harriers, and swallows visit us in the summer, and up to 20,000 pink-footed geese fly in from Iceland each autumn to spend winter on the loch. Red squirrels are residents of our woodland. We offer a great day out for families, nature lovers, and wildlife watchers and can be easily accessed from the Loch Leven Heritage Trail which brings many walkers and cyclists to the site.

Our visitor centre, the busy hub of the reserve, looks out over our wetland and the loch to Kinross and the distant Ochil Hills. This year, as part of our commitment to providing excellent, fully accessible facilities, we have undertaken extensive redevelopment works, including the refurbishment of our café.

About the Role

We are looking for an inspiring team member who has experience in catering and who understands the important connection between food and the environment. You will assist the Catering Manager in the day-to-day running of the café, in line with set RSPB procedures and routines, maintaining the excellent quality of service and care expected by our customers, supervising and organising the team, preparing and cooking meals, making barista coffees and serving customers. You will assist with office tasks, stock control,placing orders, and cleaning. You will also deputise for the Catering Manager when required.

Now, more than ever, hygiene and safety in customer service settings is paramount so we’ll expect you to undertake training in this area, including Food Hygiene training.

This role will require you to work 30 hours per week over four days, including regular weekends and bank holidays.

What we want from you:

Please be aware that there are no direct public transport links to the reserve and so bear this in mind when applying
You will be able to show us that you have a proven track record of working in a busy customer facing environment.
You will be passionate about delivering and maintaining the highest standards of customer service and food.
You will have great communication skills and be able to share knowledge with confidence and enthusiasm.
You will have the ability to plan and prioritise your workload, problem solve and be able to work on your own initiative.
You will have the ability to motivate, influence and inspire others and be able to supervise and train staff and volunteers.
You will have experience of using various computer applications, including Excel spreadsheets.

Closing date: 23:59, 10 September 2021

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