Front of House Crew, Highland Cinema and café bar

Highland Cinema


Full Time Permanent Contact: HR Department

Sector: Hospitality / Leisure

Location: Fort William, Lochaber, West Highlands of Scotland

Hours of work: 30 hours+ a week (to include some evenings and weekends)

Salary: £10 per hour plus a share of the excellent tips pool.

Directly reports to: Front of House Manager / General Manager

Contact: Caroline Knox, General Manager


Highland Cinema is looking for cheery, full-time Front of House staff to add to our existing crew. If you have experience working in a vibrant, busy bar and café / restaurant environment, a passion for customer service and the ability to shine in diverse roles, we’d like to hear from you!

Successful candidates should ideally be barista and / or bar trained, with the flexibility to work across the box office, bar and café. We offer excellent rates of pay, tips and incentives for fun, enthusiastic and hardworking people / crew.

Duties and responsibilities

•  To work diligently, efficiently and cheerfully across the box office, café, bar and other areas as needed, with a willing smile!

•  To provide the highest levels of customer service, and to work with the whole team to always promote the Highland Cinema as an outstanding place to visit.

•  To ensure the areas you are working within are kept clean, well maintained and presented to a high agreed standard – and to be proactive in ensuring this.

•  To maintain and record all health and hygiene requirements and other operational checklists accurately, and to undertake all relevant and necessary training as deemed appropriate by the Management team.

•  To undertake such duties as may be reasonably requested and that are commensurate with the nature and level of this post.

Essential Experience and Competencies

•  A positive experience of working in a customer facing role in hospitality.

•  Able to handle diverse situations within the same shift, eg, tea and coffee service; café food service; box office tickets; popcorn; bar work; groups; etc.

•  Barista and / or bar experience preferred.

•  Attention to detail and able to self-motivate essential.

•  Articulate and a good communicator.

Salary details

•   £10 per hour plus a share of the excellent tips pool.

•   Staff meal on shift, plus complimentary cinema tickets.

•   Statutory holiday entitlement.

To apply

Please click apply now

Applications must be in by 5pm, Sunday 19th September. Interviews will be held the following week or as soon as possible. A starting date will be provided upon the issuing of a formal offer.

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