We’re looking an experienced Senior ICT Technician to join our busy customer-facing team. As a key member, you’ll help to ensure a fast and effective response to ICT queries and problems. More specifically, you’ll be responsible for managing the Mobile Device Management solution so experience in this area is essential as well as a working knowledge of these technologies – particularly Microsoft Intune.
You’ll need to be highly skilled communicator with excellent interpersonal skills and be experienced in dealing with a wide range of people. You’ll have strong organisational skills along with the ability to work calmly and effectively under pressure and meet tight deadlines.
You should have previous experience of working in an ICT support role along with an extensive working knowledge of Windows operating systems. Experience of the SCSM and SCCM would also be an advantage.
This post is subject to a Basic Disclosure Check.
Employees with a contract of employment for 3 months or more are automatically included in our Local Government Pension Scheme which is a career average scheme. Pension contribution rates are based on a tiered system determined by your annual full time equivalent pensionable pay. For example for those earning up to and including £21,800 the contribution rate you pay is 5.5% of your salary. The council pays the rest of the cost of providing your benefits. This amount varies but it's always enough to make sure your pension can be paid and will be at least 19.3% of your pay. In addition you get tax relief on your contributions - the tax you pay on your salary is calculated after your pension contributions are deducted.
Other main pension benefits include a pension that increases each year in line with price inflation and the ability to exchange some of your pension to provide a tax free lump sum. Further details can be found in the attached document General Information for Applicants or via the Strathclyde Pension Fund website www.spfo.org.uk.
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