Domestic Team Leader



From £11.10 per hour Pro-rata Full Time Contact: Human Resources Reference: 732696602

Domestic Supervisor


Location: Langlands Building, QEUH , 1345 Govan Road, Glasgow G51 4TF

Full time (35 hours per week)

Salary is £21,709 per annum, pro rata. Hourly rate: £11.10/hr + enhancements when applicable.


Serco with the Langlands Building with QEUH are looking to recruit for a Domestic Supervisor. The purpose of this role is to ensure the domestic services are provided to the expected standards as per work schedules. Organising and allocating domestic duties to staff ensuring that these duties are carried out to the standard of all cleaning schedules in a safe manner.

The Domestic Supervisor will supervise the cleaning of work procedures (agreed jointly with NHSL/Serco) that incorporate all quality standards laid down by the client or Serco and Environmental audits and complete all domestic work methods as trained and instructed within BIC’s standards.

You will supervise the emptying, disposure and replacement of domestic waste containers as directed and ensure that waste is disposed of correctly in line with NHSL’s infection control manual, maintaining high personal hygiene and infection control standards.

As part of this role, you will assist and liaise with Department Managers, reporting on the facilities general condition and repair in terms of maintenance reporting and hazard spotting. Other duies will include completing PMS audits in line with contract output specifications. and cooperating fully with audit findings in relation to NHSL or Serco performance audits in agreed priority timescales.

As the supervisor, you will also participate in recruitment, training, absence management of domestic assistants as required and occasionally conduct investigatory interviews.


Essential Skills/Experience:

You will have supervisory experience in a similar domestic role, ideally within a healthcare environment. You will also be an excellent communicator and have a passion for helping others!



Why Serco

Meaningful and vital work: Working within Soft Services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Report a problem with this job listing

We can't find any similar jobs at the moment.

See all the latest jobs