Domestic Assistant / Housekeeper
Forth Valley Royal Hospital
Larbert, FK5 4EB
Salary is £10.03 per hour
Various shift patterns available:
- Housekeeping (32.5 hours per week) Monday to Friday 13:30 - 20:00
- Housekeeping (13 hours per week) Saturday & Sunday 13:30 - 20:00
- Domestic (20 hours per week) Monday to Friday 16:00 - 20:00
The Domestic Assistant will play a pivotal role in ensuring patient satisfaction in the hospital. Component parts of the role will include the delivery of cleaning, catering and housekeeping services to an agreed schedule within clinical areas and departments to ensure a safe patient environment. Domestic staff will be flexible and can be either allocated to a ward or department areas or to geographical areas. Their responsibilities are to undertake cleaning duties in a safe manner meeting the NHS Scotland National Cleaning Specification standards, the National Infection and Prevention Control Manual and Food in Hospitals – National Catering and Nutrition Specification for Food and Fluid Provision in Hospitals in Scotland.
Key duties will include patient client care as you will play an important role in patient recovery with respect to the social interaction with patients, engaging empathetically with patients, visitors and other hospital users. You will also support Ward Housekeepers with catering activities such as delivering meal trays to patients and offering beverages to patients within agreed timescales.
What you’ll need to do the role
Ideally you will have some cleaning experience and understanding of infection control and COSHH guidance. This is such an important role as you are ensuring patient cleanliness and safety, so as much as this role is extremely rewarding, we appreciate the Hospital environment may not be for everyone, so having a passion for working within a healthcare environment is key!
Meaningful and vital work: Working within Soft Services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).
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