Cafe Assistant

The Wildcat


Featured Online interview Immediate start Hospitality Fort William, Lochaber
From £9.50 per hour Part Time Permanent Contact: Steve

We're recruiting for someone (vegan or non-vegan!), who's passionate about hospitality and providing top notch customer service. We're proud of what we do, and we know you'll be proud to serve our products to our wonderful customers. Check out the job description below and get in touch if you'd like to join our small (but awesome) team.

(This ad is for a front of house role, but if you're happier in the kitchen as a chef, or KP, please get in touch too as we may have a role for you too.)

This role is initially 4 days per week, Wednesday to Saturday, approx. 30-32 hours per week. There is the possibility of 5 days per week for the right candidate.

Main Responsibilities:

  • Give a personal, smiley and warm welcome to every customer and serve them with a respect and efficiency that surpasses their expectations
  • To operate safely observing in house Covid-19 precautions and procedures
  • Ensure the cafe is fit for service at all times and leave it in the condition you’d like to find it
  • Ensure that food and drink is stored, prepared and presented according to health and safety legislation and cafe standards at all times
  • Prepare hot drinks including espresso-based coffees and loose leaf teas to perfecting standards in accordance with cafe training (full training given)
  • Communicate and work well with front-of-house team and kitchen to ensure operations are smooth
  • Champion our home made food and serve it with care, avoiding unnecessary food waste
  • Use and maintain cafe equipment correctly and safely at all times and in accordance with relevant cafe policies and training
  • Perform cleaning and hygiene tasks required such as cleaning workstations, tables and washing up
  • Cash handling and using a till
  • Potential opportunity to work in the kitchen too (if desired) and be involved in cafe cooking and baking

Desirable Skills and Experience:

  • Exceptional customer service and people skills
  • Experience working in a busy, fast paced cafe or restaurant including preparing food and achieving high levels of cleanliness
  • Barista experience preferred (not essential)
  • Current Food Hygiene certificate (not essential)

Personal Qualities:

  • Warm, genuine people manner
  • Be able to work quickly and efficiently under pressure
  • Reliable with an excellent work ethic
  • Be positive and have a ‘can-do’ attitude
  • Ability to multi-task well and recognise shifting priorities at busy times
  • Attention to process, detail and quality
  • Great communication skills
  • Passion for implementing environmentally friendly practices in the workplace
  • Happy to work weekends and some early mornings
  • Willingness to learn, be flexible, pitch-in and embrace change
  • Ability to work well alone as well as in a team
  • Interest in speciality coffee and loose leaf teas and their origins
  • A passion for organic vegetables and ‘real’, ethically sourced food
  • Fluent English speaker, ability to speak another language a benefit

What we will offer you:

  • £9.50 per hour after training (with potential to earn higher rate with more responsibilities)
  • A role in a business that puts people, the planet and animals over profit
  • Generous staff discount
  • Full lunch provided, free coffee and unlimited tea (plus leftovers at the end of the day)
  • Access to occupational training dependent on commitment

We will be reviewing applications as they come in. Interviews can be held online or in person.

To apply, please send your CV and a short covering letter through HiJobs, or via

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