Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Crieff Hydro Hotel
Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!
About the roleA friendly welcome at reception sets the tone for a great stay at Crieff Hydro, so you'll have personality and positivity by the bucket load. You’ll deal with guest check ins, resolve any issues, and be able to upsell the resort and all the exciting activities Crieff Hydro has to offer.
What we need from you:
You'll certainly have previous customer service experience, and be able to show us you can deal with any issues in a caring and helpful manner. You'll have good systems savvy, and if you've worked with Maestro or similar booking system, even better.
You’ll work varied shift patterns, with the earliest start time of 7am and latest finish 11pm.
What you’ll get from us
- The chance to work in a friendly, forward thinking company with investment as a priority.
- Great benefits – including pension, and discounts on leisure membership, food and hotel stays
- Live in accommodation may be available
customer service, communication, hospitality