RASASH (Rape and Sexual Abuse Service Highland)


Online interview Inverness Area
£35,000 to £38,000 per annum An employer`s pension contribution of 6% is payable Full Time Permanent Contact: Gwen Harrison

Job Description - Manager RASASH (Rape and Sexual Abuse Service Highland)

Responsible to
RASASH board of Trustees

Job Title

 35 hours per week

Currently home based due to COVID restrictions, normally based at RASASH

Premises in Inverness. There may be occasional travel for meetings or training.

Length of appointment
Permanent but with all RASASH posts subject to continued funding. This position is funded across multiple funding stands
£35,000 – £38,000 depending on experience
Holiday Entitlement
30 days annual leave plus 12 days public holiday

An employer’s contribution of 6% is payable following the successful completion of probationary period

Support and Supervision
Internal and External supervision provided

Closing Date for Application
Friday 26th November 2021 at 9am

Provisional interview Date
Via zoom week on Friday 3rd December 2021

The Role
We believe it is crucial to strive to act with respect, kindness, and courage so that we can create a safe space supported by our feminist structure and feminist management to constructively challenge as well as support each other and use that process to learn and develop and thus provide the best possible support to survivors. This role will support this structure and support creating space for the whole team to analyse, reflect and learn using collaborative and collective processes.

Overall job purpose
·       Lead, manage, plan, develop and oversee the provision of the three core areas of RASASH’s activity:

o   Services to survivors of sexual violence

o   Prevention and campaigning work

o   Work with other agencies to improve service responses to survivors of sexual violence

·       Provide sound financial planning and management, ensuring funding is in place to deliver on agreed and developing plans

·       Establish and develop RASASH’s role and reputation in the field of service provision for survivors, representing the organisation externally

·       In conjunction with the Board of Trustees and working with the wider team to develop strategies and plans to deliver agreed objectives

·       Provide leadership and direction for employees and volunteers

·       Prepare and implement annual business/operational plans and systems to monitor progress

·       Work with the Board of Trustees to implement good governance and ensure legal requirements of the Registered Charity and SCIO are met

Main Duties and Responsibilities

1.       Strategic and service planning
·       Plan, develop, implement and lead RASASH’s services in line with RASASH constitution, local and national priorities and strategies

·       Develop, implement and monitor RASASH business plans

·       Review and develop sound policies and procedures and ensure their implementation

·       Ensure agreed service standards are implemented and monitored

·       Support the Board of Trustees in their Governance function

·       Maintain up to date knowledge and understanding of relevant legislation, policy, and practice to maintain a quality service and to support others in the organisation

2.       Management and service delivery
·       Oversee the recruitment, training, leadership and management of paid staff and volunteers

·       Have direct line management of small team including management team

·       Fostering effective teamwork between the board, the management team and staff and volunteers

·       Fostering an organisational culture which reflects RASASH`s core values and affirms that it is a workplace where equality, respect, collaboration, support and quality are recognised as valued and important;

·       Ensure provision of professional support and supervision for paid staff and volunteers

·       Develop, deliver, monitor and report on projects

·       Ensure effective day to day office management is implemented, including premises and equipment

·       Ensure management and service delivery comply with Health and Safety standards and Equalities legislation, organisational policies and procedures

·       Implement and adhere to the Rape Crisis National Service Standards and Best Practice Model: Ethos and Values

3.       Monitoring and Evaluation
·       Oversee development and maintenance of systems to record and report quantitative and qualitative information on activity and impact

·       Ensure data collection is consistent with Rape Crisis in Scotland national data collection requirements, Equally Safe requirements and those of funders

·       Ensure reports are provided for a range of stakeholders, including the Board, funders and the wider community

·       Develop, maintain and oversee systems to involve service users in the planning, delivery and evaluation of RASASH’s services and projects

4.       Develop RASASH’s profile, reach and influence
·       Represent the needs and views of survivors of rape and sexual abuse in the wider context of Highland communities, organisations and partnerships and participate in partnership meetings and forums as appropriate

·       Positively represent and promote RASASH in all dealings with external agencies, locally and nationally, including print and broadcast media

·       Raise awareness about RASASH, and about sexual abuse and violence from a gendered perspective

·       Ensuring RASASH has positive and effective relationships with its wide range of stakeholders, including survivors of sexual violence,            members, donors and supporters, staff and volunteers, funders, elected representatives, community and voluntary agencies, and statutory agencies

·       Represent RASASH within the Scottish Rape Crisis Network

·       Maintain consistency across all media including online and in print, ensuring that all output is of the highest quality

5.Financial duties and responsibilities
·       Develop funding strategies and holding responsibility to secure funding to sustain and develop the service

·       Negotiating and managing strategic funding arrangements, contracts and service level agreements as required

·       Prepare, manage, monitor and report on budgets and oversee the day to day running of financial accounts

·       Ensure regular budgets and other financial reports are prepared for the Board

·       Prepare costings for existing and proposed activities

·       Produce accounts to enable the Board to fulfil its reporting remit, in conjunction with external auditors

·       Oversee reporting to funders across multiple funding streams

Any other responsibilities commensurate with the role required to meet the needs and expectations of the organisation and Trustees

Knowledge and Understanding
A clear understanding of the nature and consequences of sexual violence and a gendered analysis of its forms and function in society

Wholehearted and active commitment to the feminist principles underlying the Rape Crisis movement including an understanding of the principles and practice of feminist leadership and governance

An understanding and commitment to the values and the work of RASASH

Wholehearted and active commitment to the feminist principles underlying the Rape Crisis movement including a clear understanding of feminist, trauma-informed, and inclusive leadership and management

An understanding of the impacts of sexual violence and implications for leading and managing trauma-informed and survivor-centred services

Understanding of the Voluntary Sector and how charities are regulated

Understanding of governance and the role of a board of Trustees

Recognition of the importance of organisational, macro and micro care and a commitment to nurturing this across the team

Commitment to supporting and nurturing personal and professional development across the team

Ongoing commitment to the provision of high-quality support practice

Understanding and knowledge of developing and/or implementing child protection/adult protection/safeguarding policies

knowledge of Scottish legislation, policy and government strategy in relation to gender-based violence

Understanding of LGBT, race and culture, disability and links with sexual violence and gender identity



Demonstrable experience in a senior leadership or management position

Experience of developing and managing budgets in a complex and constantly changing financial environment

Experience of successful funding applications and of reporting to funders

Experience of the 3rd sector and an understanding of the challenges involved in running a charity in the current economic climate

Experience of both strategic and operational service planning

Experience of developing new services and/or projects

Experience in the line management of staff and / or volunteers

Experience of leading through transition and change, including innovative techniques for enhancing staff participation in decision-making


Experience of staff recruitment and recruitment of unpaid volunteers

Experience of working with people who self-harm

Experience of working with people who express suicidal intention

Experience of service user involvement and participation

Experienced in developing and delivering training

Experience of providing emotional and practical support and information

Experience of providing support to survivors of sexual violence and / or people impacted by trauma

Experience of work in the violence against women field


Skills & Abilities


Able to evidence supporting good systems of governance and accountability

Demonstrates a resilient approach to workplace and has clear strategies for managing self

An ability to develop and maintain excellent working relationships with partner organisations locally and nationally

Able to analyse information (quantitative and qualitative) to monitor progress and evaluate service quality and impact and use this to develop future strategies

Proven project management skills with the ability to develop and manage multiple projects concurrently

Skilled in the use of a variety of IT applications including Microsoft 365, SharePoint, spreadsheets, (or similar i.e. googledocs and google sheets), databases and willing to undertake training in the technologies required to run the organisation efficiently.

Administrative, organisational and numeracy skills

Excellent interpersonal, organisational, and time management skills


Competent in computer use including video calls and different communication platforms

Preparing reports for different audiences

A positive and innovative approach to problem-solving




RASASH/RCS network trained
Violence against women / gender-based violence training

Management or leadership training

Feminist leadership training




Commitment to equality & diversity and anti-discriminatory practice

Understanding of the challenges of delivering a service pan Highland

Willingness to travel, including occasional overnight stays

Must be able to work flexibly (including occasional evenings and weekends) to meet the needs of the service

High degree of self-motivation / initiative



Full driving licence and use of a vehicle. *


* If you have a disability which precludes you from holding a driver’s licence, RASASH will take into account its responsibility to make reasonable adjustments to allow for your disability.  Should it be possible to make such an adjustment so that the preferred candidate can undertake the travel responsibilities of the post, we will endeavour to do so.


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