Business Support Assistant - Children & Families Duty Team

Scottish Borders Council


£17,393 to £18,707 per annum Full Time Contact: Human Resources Reference: SBO05547

Job Details

Grade: 4A
Hourly Rate: £9.53 - £10.25

Hours:  35 per week
Salary: £17,393.69 - £18,707.69  per annum
Contract Duration: Temporary until 31 August 2022

Role Purpose

To provide a range of clerical support to the business, operational and administrative teams within the Department, through administering, organising, assessing and processing information.

The Children and Young People’s Duty Team are responsible for processing all referrals for children across the Scottish Borders.  Main duties include minute taking, answering a high volume of calls, management of the team mailbox and inputting referrals onto the system


Minimum of 3 Standard Grades / National 5s at level 1,2,3 or equivalent (including English).

Experience of working in an office

Informal Enquiries

Informal enquiries can be made to Hannah Webb by emailing or by tel 01896 662799


Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.  In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post.  All appointments will be made on merit. 

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