Registration & Rating Advisor

Scottish Borders Council


£19,255 to £21,317 per annum Full Time Contact: Human Resources Reference: SBO05560

Job Details

Grade: 5A
Hourly Rate: £10.55 - £11.68
Salary: £19255.19 - £21317.44  per annum
Contract Duration: Permanent

Where this is a requirement for the successful candidate to work from home as part of the role  you will be provided with the necessary IT equipment by the Council, however, you will be responsible for the provision of any required furniture.

Role Purpose

To deliver high quality advice, information and assistance to members of the public over the range of the Assessor & ERO statutory functions.

To update the Register of Electors by processing applications, amendments and evidence and to process amendments to the Valuation Roll and Council Tax Valuation List in accordance with statutory requirements. 

To ensure the implementation of the Assessor & ERO statutory function and required performance standards are met. 


At least 5 SCE Standard Grades (or equivalent) at Level 3 or above, or equivalent, including English and Mathematics or equivalent relevant experience
Commitment and ability to achieve an appropriate level of Customer Service qualification or SVQ level 2.

Previous experience in an office environment
Experience of interacting positively with a diverse range of people, most likely receiving, handling and resolving people’s enquiries
Experience and proven competence in the use of computers and office technology
Experience in the use of document management and workflow systems

Informal Enquiries

Informal enquiries to Christel Kerr, email: 

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.  In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post.  All appointments will be made on merit. 

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