Hub Monitoring and Response Officer

City of Edinburgh Council


£19,424 to £21,828 per annum Full Time Contact: Human Resources Reference: EDN17591

Job Description

Edinburgh Health and Social Care Partnership

Hub Monitoring and Response Officer

Salary: £19,424 - £21,828 (plus shift allowance)
Hours: 36 per week 

The Hub Monitoring and Response Officer will take a frontline intervention and prevention role in the delivery of a 24/7 Assistive Technology Enabled Care 24 service.

Responding to a broad range of citizens who require assistance in their home or in the community, more specifically but not limited to: assistance with falls, mobility incidents and First Aid.

Answer and monitor alarm and telephone calls to a broad range of citizens who require remote or on-site support.

Prevent further incidents from occurring, through appropriate and safe assessment, referral, signposting and advice.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.  For roles in grade 5 or above, annual increments in our contribution zones are dependent on achieving agreed performance goals.

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by the City of Edinburgh Council.

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