Regulatory Controls Assistant Manager - Chief Controls Office

End Date

Thursday 09 November 2023

Salary Range

£41,292 - £45,880

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion

Job Description Summary

JOB TITLE:

LOCATION(S): Bristol, Cardiff, Birmingham, Chester or Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

Business & Commercial Banking (BCB) and Corporate & Institutional Banking (CIB) Chief Controls Office plays a key role in proactively keeping our customers, clients and the bank safe as we transform the way we do business and deliver good customer outcomes through the management of risks end to end; simplifying, improving and automating the control environment.

Job Description

Reporting to the Senior Manager Regulatory Controls team, this is an outstanding opportunity to undertake a Assistant Manager’s role within the End-to-End Control Frameworks team.  We collaborate with colleagues within the various coverage, product, delivery, platform areas and across the group to ensure ongoing compliance against our CMA and Tax Risks that impact our customers, clients and businesses; produce analysis and insight, and challenge and advise the business to ensure risks are understood, mitigated and controlled.

The Regulatory Controls Assistant Manager role is responsible for supporting the business and ensuring compliance on key regulatory activity across BCB.  You will be part of a small team building specialist knowledge in regulatory activities. We collaborate with colleagues within the various product and coverage areas and across the group to manage, investigate and evaluate Risk, develop policy recommendations, and challenge and advise the business to ensure risks are understood, mitigated and controlled. The successful colleague will need to engage with senior partners and build strong networks, both internally and externally of BCB Chief Controls Office.

The successful candidate will need to engage with senior partners and build strong networks, both internally and externally to the Chief Controls Office. The role would suit a confident, highly self-motivated individual who loves problem solving, challenging the status quo and generating innovative ideas. The role can be fast paced and would suit someone who is looking to build a career in a head office role and gain a broader view of how BCB operates.

Core activities:

• Support annual attestation activity for CMA Remedies and FATCA/CRS. Working with policy teams and internal stakeholders to ensure that activities are completed within milestone plans and to required standards.

• Using data and exceptions reports, identify areas of further investigation and report on findings.

• Perform Business Key Control Testing where necessary and provide feedback on compliance to stakeholders and Heads of Function.

• Upskilling and supporting the business by preparing communications and attending team meetings to share your specialist expertise on procedures and processes.

• Ensuring robust controls are in place for adherence to regulatory/policy standards.

• Provide input into BCB & CIBs Risk assessments where appropriate.

• Support implementation of Group led projects and programmes where appropriate.

• Deputise and participate for Regulatory Controls Senior Manager in key forums. 

The skills we are we looking for from you:

Innovative ways of working will guide everything we do. We want people who are able to display the following qualities:

• Intellectually curious in their outlook with an ability to analyse and assimilate information to establish a fact base from which to spot opportunities or issues and inform or influence decision making through excellent storytelling.

• Strong influencer, able to successfully manage key partners, stakeholders of different levels and priorities, influencing and challenging at all levels with a strong customer ethos to achieve results.

• Understanding of the aims, structures, policies and culture of LBG.

• Experience and knowledge of the risk and control framework and One RCSA system.

• Good ability to use a wide range of analytical tools and techniques, supported by relevant experience to make clear recommendations and provide business solutions.

• Evidenced ability to communicate (written and verbal) complex issues clearly, succinctly, and persuasively and experience in preparing presentation material and executive reports.

• Ability to work independently and collaborate effectively across teams.

• Ability to build and adapt processes as required and drive future processes without the need for established guidelines and processes.

• Confidence to challenge ways of working, looking for an action on simplification ideas where appropriate.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.