Social Care Officer, Community Alarms /Telecare Team, Perth

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Job Description Social Care Officer, Community Alarm/Telecare Team (PKC10805) £23,631 - £25,905 Fixed Term (for up to 12 Months) Perth Fire Station, 401 High Street, Perth, PH1 1PL This is an exciting and rewarding role...

Job Description

Social Care Officer, Community Alarm/Telecare Team  (PKC10805)
£23,631 - £25,905 Fixed Term (for up to 12 Months)
Perth Fire Station, 401 High Street, Perth, PH1 1PL


This is an exciting and rewarding role as a Social Care Officer, to contribute to the operation of the Community Alarm and Telecare Service.

Perth & Kinross Council - Telecare service (

You will have the opportunity to be part of a team that provides peace of mind for individuals and their families through a 24-hour response service. In addition, help vulnerable service users in the community and to stay at home independently, and prevent admission to hospital or full-time care.

You will be responsible for working across our Alarm Receiving Centre and Response Team, answering and responding to calls for the most vulnerable citizens in the Perth and Kinross area. You will be able to identify their needs, which are often complex, and provide an appropriate response to ensure their safety.

A degree of technical knowledge and understanding of IT systems would be desirable as you will be required to install Telecare equipment and input information on to the systems that we use.

You should have experience of working with vulnerable service users in a community setting and carrying out personal care to a high standard.

Training will be provided.

The Individual

Do you have Ambition, Compassion, and Integrity? Yes? Then you will have something to offer.

Good listening, oral and written communication skills as well as the ability to work as part of a team are essential.

You must have the ability to maintain confidentiality, work co-operatively with other professionals, families and carers, be a problem solver and be able to work on your own initiative.

You should be enthusiastic, motivated and able to cope with demanding work. A reliable and flexible approach to work together with a positive, responsible and caring attitude are also essential.

Due to the geographical are of Perth and Kinross, it is essential that have a full driving licence.

You must have or be willing to work towards and obtain SVQ 2 in Social Care.

The shift pattern is 12-hour shifts which is variable and includes weekend, and night work.

If you would like any more information regarding this vacancy, please contact Natascha Shiels on 01738 459584.

When applying for this post, please provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

A healthy work life balance is important to us and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

For more information about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland, look at our Jobs, careers and employment page.

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