Beehive In-house Agency – Rapid & Ways of Working Lead

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Job Description Summary

Job Description

JOB TITLE: Beehive In-House Agency - Rapid & Ways of Working Lead

LOCATION: Edinburgh / Bristol / Halifax
SALARY: £71,825 - £90,000
HOURS: Full Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

About this opportunity

Beehive, our in-house agency sits within Brands Marketing and Experience, which is part of the Consumer Relationship division. We opened our doors in 2021, and we’re now a 40 strong team of passionate designers, artworkers, copywriters and account handlers. We’re about to embark on our next phase of evolution… growing our team to enable us to better support the growing demand for more personalised, digital 121 customer communications.

We work in partnership with communication teams across Brands, Marketing & Experience (BMX) and the Chief Customer Office (CCO) – working together to get every brief right first time – whether it’s copywriting that makes the complex simple, a personalised one-to-one campaign that drives action or in-branch material that is perfect for the time and place.

You’ll help us by…
With Beehive now established, we’re getting ready to optimise our ways of working through the formation of a new sub-team called Rapid. Rapid is about embracing the unpredictable nature of the work we do including small amends for literature and reactive social.

In some ways a traditional artwork studio, but with stripped back account management layers – enabling our comms teams partners to work more closely with creatives. We'll also supercharge this with being able to respond in a more agile way to requests for creative artwork, design amends and reactive social.

The Rapid Lead will act as the glue, bringing the wider team together. A big part of this role will also include leading on our technology requirements, ensuring the team has the right software to drive efficiencies.

Rapid is just an idea on a page right now, so you’ll need to feel comfortable coming in to build new ways of working from the ground up.

• Being able to lead a high performing team of creative artworkers & artworkers - building on their existing skills and capability and taking the team to the next level.

• Working closely with our Client Services Lead and Head of Beehive to build trusted and respected relationships with our stakeholders. Cementing Beehive as the ‘go to’ for 121 communications.

• Being technically minded, working in an agile way to implement new ideas and technology with our partners in the Platform teams.

• Being able to act at pace. Trusting your judgement and mobilising your talented team to get things done.

• Understanding our brands, communication principles and what is required from a risk and legal perspective to ensure we’re treating customers fairly in line with consumer duty.

• Building a brilliant team culture, nurturing career conversations and personal development.

What you’ll need
We’re looking for someone who has a proven agency background and understands creative artwork inside and out. Beehive is an in-demand team, so you’ll need to feel comfortable dealing with high volumes of work.

• Technically minded and experience of defining new processes

• Come from an artwork background so you understand what's involved in leading this type of fucntion

• Comfortable with a blank piece of paper and a natural problem solver

• Strong understanding of creative software and technology packages

• Drive, energy and the ability to act with pace!

• Ability to navigate ambiguity and balance changing priorities.

• Great relationship management, influencing and coaching - developing trust through honesty, integrity, and authenticity

• Awareness and understanding of the wider business, economic and market environment

• Be able to build excellent collaborative working relationships with internal colleagues to deliver effective creative communications.

• You’ll be a phenomenal negotiator and multitasker who can balance multiple briefs and conversation threads at the same time.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. 

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. 

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies 

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.