Senior Enforcement Officer

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Job Description Working in a hybrid style you will work at home and Gellatly Street office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact...

Job Description

Working in a hybrid style you will work at home and Gellatly Street office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact John Berry on 01382 433537 or email john.berry@dundeecity.gov.uk

Requirements

You will have an HND/SVQ4, or equivalent, and/or relevant experience in a Decriminalised Parking environment.

Responsibilities

You will manage the effective enforcement of activities relating to sustainable transport and roads and deliver a comprehensive appeals/adjudication service for parking, bus lane and Low Emission Zone enforcement.

The Individual

You will be able to demonstrate experience in a supervisory or management role, have experience dealing with difficult and challenging customers in difficult/stressful situations and working knowledge of Microsoft packages, including Office 365, Word, Excel, Teams. You will have the ability to be flexible and work as part of the management team to increase performance and meet statutory timelines, have excellent verbal and written communication skills with organisational and administrative skillset.