Technical Maintenance Manager - Birmingham/Wolverhampton

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Job reference number 307318 Technical Maintenance Manager - Birmingham/Wolverhampton Competitive salary Car allowance £4,800 (or £4,300 cash equivalent) Family Healthcare Up to 18% annual bonus potential Company pension scheme with highly competitive contribution rates Generous...

Job reference number 307318

Technical Maintenance Manager - Birmingham/Wolverhampton Competitive salary Car allowance £4,800 (or £4,300 cash equivalent) Family Healthcare Up to 18% annual bonus potential Company pension scheme with highly competitive contribution rates Generous annual leave offering of 27.5 days, plus bank holidays, increasing with years of service Full time Permanent Birmingham and Wolverhampton Mail Centres



An exciting opportunity has arisen to join Royal Mail as a Technical Maintenance Manager.


Royal Mail is a business with a proud heritage. Every day we deliver 56 million items to around 29 million addresses. Our brands, Royal Mail and Parcelforce, are amongst the best known in the country. We are increasing our revenues and have a team of nearly 150,000 people, but what really sets us apart isn’t what we’re doing now, it’s what we’ll be doing in the future.

We are going through a radical transformation to improve our business, grow our revenues and exploit the opportunities in the market. This is wholesale change, affecting every part of our business and everyone within it. That doesn’t necessarily mean it’s easy. It will be challenging, exciting, and unique in its scale and variety.

Are you a confident, proactive individual with excellent communication and stakeholder management skills? Do you have a qualification in engineering, with experience leading a maintenance team? If so, we would love to hear from you. We’re looking for a Technical Maintenance Manager to join our team. Interested? More details and how to apply can be found below.


Reporting into the Regional Maintenance Manager, you’ll be responsible for constructing an environment where the engineering teams are unconstrained to create, facilitate and maintain the most efficient letter, parcel, collection, delivery machinery processes and facilities. 


About the role

A key role in the senior leadership team, you will be responsible for leading and mentoring the maintenance technicians, and delivering the maintenance strategy, whilst ensuring compliance with standards and legislation. You'll be accountable for delivering key business performance indicators and asset availability within financial constraints.  

Key aspects of the role include: 

•    Ensure compliance to Health and Safety legislation and Royal Mail policies and standards •    Deliver the local maintenance strategy  •    Provide leadership and direction for the entire automation team, developing the capabilities of machine operators, technicians, and apprentices •    Fully participate as a senior member of the Plant Leadership Team •    Main liaison between the machinery manufacturer’s technical team and Royal Mail •    Support engineering continual professional development and the talent pipeline •    Drive day to day automation performance and ensure achievement of automation KPIs •    Efficiently manage the engineering budget •    Effective inventory management of engineering stock ensuring efficiency and sustainability •    Drive, plan and implement continuous improvement activities to enrich and sustain quality automation asset performance  

About you

To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below:


•    A minimum of BTEC Level 4 or HNC qualification in an engineering or scientific discipline  •    Qualified in machinery directive (PUWER_CE assessor) or willing to undertake the level of development to achieve the qualification •    IOSH Managing Safety certified and sound practical experience of managing safety in an automated plant environment •    A high level of leadership, communication, influencing and stakeholder management skills •    Ability to coach, develop and build an effective team •    Knowledge of maintenance strategies and cost base models for asset management •    Experience of managing and leading a team of maintenance professionals •    Ability to identify and resolve problems using continuous improvement tools and techniques •    Knowledge and practical skills of working within an operational/ production environment delivering exceptional customer experience  •    High level of analytical skills and making effective decisions to drive efficiency


Extra Benefits

•  Generous holiday entitlement of 27.5 (plus bank holidays), increasing with years completed service •  Company pension scheme with competitive contribution rates  •  RMG Share Schemes - partnership and matching share offer •  Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave •  Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*. •  Supportive and generous company sick pay •    Access to our Help@hand service, providing both mental and physical wellbeing support •  Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.   •  Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans* •  Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner •  Free & discounted RMG products - free keep safe & redirection, partner discounts  •  Free stamps at Christmas *Available only to perm employees


Your career in safe hands


At Royal Mail we value our people and we want our people to be proud to work for our businesses. 

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.


An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. 


Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. 

For more information on Royal Mail Group and our values please click here:


Next Steps


The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 26th of February.


Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.   

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.


Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 


We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



For more information on Royal Mail Group and our values please click here:


Closing Date: 18th February. Please note, this advert may close early if the appropriate number of applications has been reached.


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