Maintenance Manager - Refrigeration

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About the role Accountable for the Refrigeration Maintenance, exceptional service, and store standards across circa 3600 retail sites. driving the maintenance strategy and improvements. Providing support to the Refrigeration field teams ensuring a safe, Legal,...

About the role

Accountable for the Refrigeration Maintenance, exceptional service, and store standards across circa 3600 retail sites. driving the maintenance strategy and improvements.  Providing support to the Refrigeration field teams ensuring a safe, Legal, and functioning estate for customers, retail colleagues & stakeholders. 

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: 

  • Periodic review of contractor day to day performance as well as representing the Operations team at contractor performance meetings. 
  • Provide the resource and expertise that drives health and safety, and Tactical plans that needs a consistent approach across all regions. 
  • Ensuring a consistent approach across processes. 
  • Provide daily technical support for all work including escalations that require expert input. 
  • Lead the process and technological improvements across this area of the business. 
  • Provide technical input for planned maintenance developments & regularly review content and effectiveness. 
  • Input into planned maintenance implementation across the technical teams. 
  • Provide expertise relating to parts holding, obsolete parts and temporary solutions. 
  • Driving problem solving, including identifying key and common issues, and developing effective solutions cross functionally. 
  • Provide exceptional service and standards, demonstrating clear year on year reductions in our cost lines. 
  • Provide a national view of Refrigeration compliance and legal issues to senior stakeholders with defined actions for resolutions and improvement. 
  • Investigate KPI trends and develop plans to deliver year on year improvements. 
  • Building effective relationships and communicating clearly with stakeholders, managing expectations where required. 
  • Leading and implementation of technical improvements and projects across the category 
  • Delivering great standards across the estate and ensuring compliance to all internal policies and applicable legislation. 
  • Developing and delivering an annual improvement plan. 
  • Ensure that the execution and close out of planned maintenance and reactive tasks is to a high professional standard. 
  • Support internal and external refrigeration teams with availability and summer plans

You will need

Operational skills relevant for this job: 

  • Communication and stakeholder management 
  • Building internal and external networks 
  • Analysis of data to achieve timely decisions 
  • Computer literacy – EAM, Office 365 
  • Change management  
  • Advanced problem solving, including root cause analysis 
  • Project management 
  • Technical report writing

Experience relevant for this job: 

  • Considerable and demonstrable Leadership, Technical and Maintenance Engineering experience 
  • Experience in a similar scale remote / site maintenance engineering business 
  • Effective multi-directional influencing skills
  • Senior stakeholder management 
  • Qualified in Engineering discipline / time served 
  • Advanced technical knowledge and understanding of Refrigeration Engineering, Control and Remote Monitoring Systems 
  • In depth knowledge of Gas Compliance Legislation
  • Engineering Innovation 
  • Knowledge of asset life cycle management and maintenance methodologies 
  • Hold professional registration
  • Refrigeration operation, maintenance, and compliance

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
  • The right to request flexible working from your first day with us
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About us

At Tesco Property – Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done. Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

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