Housing Assistant, Perth.

Job Description Housing Assistant, Perth, PKC11263 £15,304 - £16,724 (21.6 hours/week) Fixed Term (until 19/03/2025) Pullar House, 35 Kinnoull Street, Perth PH1 5GD Do you enjoy working with people? We have an exciting opportunity for...

Job Description

Housing Assistant, Perth, PKC11263
£15,304 - £16,724 (21.6 hours/week) Fixed Term (until 19/03/2025)
Pullar House, 35 Kinnoull Street, Perth PH1 5GD
Do you enjoy working with people? We have an exciting opportunity for the right person. This is a Housing Assistant role within the City Locality Housing Team based in Pullar House but may be asked to provide cover in other localities as and when required. You will undertake administrative duties but will also provide support to Housing Officers and other colleagues within the locality team to deliver a comprehensive, frontline housing management service to our customers. The post involves contact and liaison with a wide range of customers including colleagues within the team, in other council services, external agencies, customers, tenant representatives and elected members. You will also be required to carry out visits to tenants' homes for tenancy and estate management purposes as part of the role. You must hold a clean current driving licence and have access to a vehicle for work use to undertake this role. You will work 3 days a week (7.2 hours daily) but will participate in a flexi scheme.
You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided. Candidates should have the ability to undertake all tasks and functions as detailed within job profile. Amongst the job specific/candidate requirements, the successful candidate requires to provide excellent customer care, have excellent communication and interpersonal skills, undertake tasks to a high standard, demonstrate a flexible, positive and proactive approach to their work and their interactions with colleagues and customers, have an understanding of Health and Safety procedures. Candidates should ideally hold a CIH Level 3 Certificate/ Diploma in Housing Practice or National Homepoint Standard Level 2; must be computer literate with proven IT skills in Microsoft Office applications and have experience of using computer databases and management systems Candidates must hold a clean current driving licence and have access to a vehicle to undertake this role. The successful candidate should hold the following behaviours, skills and attitudes: • sensitivity and empathy • an interest in working with diverse social groups • excellent communication skills (verbal and written) • a customer-first approach to work • negotiation and influencing skills • the ability to adapt to different situations • self-motivation and tenacity • problem-solving skills • the ability to make decisions, work under pressure and to meet deadlines the ability to work flexibly, on their own initiative and as part of a team. The ability to understand basic relevant legislation.

The Individual

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work from a work-related site two days per week, with the arrangements for part-time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.  We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.
 
If you would like any more information regarding this vacancy, please contact amccalum@pkc.gov.uk

When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.
Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.
A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.
Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland here.

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