Technical Delivery Manager

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End Date Friday 05 April 2024 Salary Range £80,206 - £94,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary JOB TITLE:...

End Date

Friday 05 April 2024

Salary Range

£80,206 - £94,360

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

JOB TITLE: Senior Technical Delivery Manager
LOCATIONS:  Edinburgh
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh location.

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

Job Description

About this opportunity:

We are looking for a Senior Technical Delivery Manager who will lead the delivery of the integration of Homes & Protection platforms. Come join us, where we help our customers plan for the unexpected events in life. Our life and critical illness products help thousands of people every year. Help us build on our brand new strategic architecture to help even more. We are a talented and welcoming team – come make us even better.

As Senior Technical Delivery Manager you will be accountable for the successful end-to-end delivery of new products, microservices, and frontends on the Homes & Protection integration, and both their internal and external technical interdependencies:

  • Working with our internal teams, partners, and the rest of our business to co-ordinate change delivery on the platform – managing releases and ensuring that the release process with our partners is seamless.
  • Align with the Engineering Leads and Technical Delivery Managers of your lab to ensure the quality of the platform is to standard through delivery of automated acceptance testing services while continuously improving platform maturity. Manage internal technical dependencies between the two Protection labs, and interlock dependencies with external parties (other teams across the Lloyds Banking Group or external). There is also a significant opportunity here to improve our automation capability, specifically on Quality Engineering, DevOps and Release Management.
  • Ensuring that the lab is operationally managed and meets the technology standards we require, including SLA monitoring, risk management, and controls.
  • In coordination with the Head of Technical Delivery, drive improvements in ways of working within your labs to promote agility and continually improve how we jointly run and deliver change across the platform.

What you’ll need

  • Proven track record in engaging & developing strong relationships with 3rd parties at all levels of the hierarchy
  • Large scale change delivery expertise with skills that include planning, resourcing, budgeting, risk & issue management
  • Extensive knowledge and experience of the Software Delivery Life Cycle with a desire to improve flow and increase pace through continual learning and incremental improvements
  • Strong and demonstrable experience of managing technical service and security
  • Well versed in technical architecture principles and deep experience of systems architecture and integration (including with third parties) and skilled at ensuring we Evergreen modern technology
  • Skilled at data driven decision making in order to explain the why to a number of audiences
  • Detailed knowledge of software design, build and release management
  • Skilled and effective at building capability at an individual and team level. Managing reskilling, upskilling and planning future demand/ recruitment/ early careers usage in a way that makes best use of available budgets and balances the future need with the immediate need.
  • Significant experience of leading and empowering teams using agile development methods and tooling. Able to inspire and engage at all levels through a focus on a non-hierarchical culture of collaboration, transparency and trust across the team. Demonstrate thought leadership on contemporary technical delivery across the entire lifecycle from ideal to realisation of value, using sophisticated problem solving to push the solutions and remove the blockers.
  • Experienced collaborator. Confirmed ability to influence multiple internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Adept communication skills to communicate complex messages and tell a compelling story – using these skills to anticipate challenge to resolve complex issues and conflicting requirements.
  • Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology.
  • Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the ‘why’.
  • Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative, and it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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