eHealth Facilitator

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Fixed-Term / secondment to 30/09/2026 This is an exciting time of strategic digital change for the GP service within NHS Highland. To support the National GP IT Re-Provisioning programme move to a cloud-based GP clinical...

Fixed-Term / secondment to 30/09/2026

This is an exciting time of strategic digital change for the GP service within NHS Highland.  To support the National GP IT Re-Provisioning programme move to a cloud-based GP clinical system and cloud based electronic document management system across Scotland, the eHealth Department is looking to recruit a deployment team to support this extensive migration and transition programme.

NHS Highland is looking for an eHealth Facilitators (Primary Care) to join the existing team as they take on the deployment programme for this national GP IT change.  This post will be based in the Victoria Integrated Care Centre in Helensburgh in Argyll & Bute.

Working with healthcare professionals across the Board, the postholder will provide specialist facilitation, support and guidance in the implementation and adoption of new technologies and systems.

We are looking for highly motivated, innovative and ambitious individuals with excellent communication skills and a clear understanding of the importance of customer service.  The ability to empathise, enthuse and motivate colleagues as they adapt to resultant change to business and organisational processes, is key.

The postholder will participate in the migration planning, training, rollout and support for GP Practices in NHS Highland, as well as the ongoing business and IT process support of other Primary Care independent contractors, as required.  They will be expected to be closely involved in National Facilitation programmes in addition to NHS Highland and eHealth projects.

The core area of responsibility will be to provide highly specialised GP IT service in the technical and clinical coding work required to support clinical applications and data quality for all national digital transformation programmes.

A working knowledge of GP clinical systems and Read Coding is essential and strong verbal and written communication skills are necessary for this role.  A proven track record in providing specialised advice, training, consultation, investigation and reporting in a GP Practice setting is required

Informal enquiries should be made to Matthew MacDonald, Senior eHealth Facilitator, at matthew.macdonald3@nhs.scot.

Please quote reference Post407 in the subject line of your email.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.






Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork