Senior Support Worker

We are recruiting for a Senior Support Worker to join the team at our At Home programme at Highland Aftercare based at Old Perth Road, Inverness.

We are recruiting for a Senior Support Worker to join the team at our At Home programme at Highland Aftercare based at Old Perth Road, Inverness.

Our Highland Programmes provide 24-hour supported accommodation for care-experienced young people and a young person’s outreach service.

In addition, Right There also works in partnership supporting young people who are unaccompanied asylum seekers.

The Senior Support Worker will lead and support a team of 4 Support Workers within the supported accommodation programme. This will include developing positive and supportive relationships with your team, arranging regular support and supervision sessions, compiling KPI’s and any required local authority returns/reports.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties & responsibilities include:

  • Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
  • Develop positive and supportive relationships with your staff team.
  • Have a high standard of professional integrity with colleagues and other professionals.
  • Establish clear professional boundaries with the people we support.
  • Ensuring person centred planning and unconditional positive regard is undertaken by staff.
  • Taking a Psychologically Informed Environment (PIE) approach.
  • Ensuring the needs of the people we support are being met.
  • Ensuring ‘Keeping You Safe Plans’ for those we support are completed and updated.
  • Advocating on behalf of the people we support.
  • Arranging and facilitating regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.
  • Investigate and resolve any complaints made by the people we support.
  • Ensure staff are using support plans to record and assess the progress of the people you we are supporting.
  • Having detailed knowledge of other relevant services.
  • Ensuring a safe environment for those we support, our employees, and others, including a high standard of accommodation is provided.
  • Regularly auditing the files of those who we support.

  • Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We need you to be qualified to SVQ Level 3 H&SC or SCQF equivalent or be happy to work towards this. We also need you to have leadership skills gained through work experience or your soft skill-set and we also need you to have an understanding of the needs of the people we support.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Registered Manager.
  • Your normal working hours are an average 39 per week, Monday to Sunday worked flexibly between the hours of 8am and 6pm with 1-hour unpaid break
  • Your normal place of work is 75 Old Perth Road, Inverness.
  • Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 312 hours (equivalent to 8 weeks) pro rata per year in the second.
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
  • Life Insurance from day one
  • Option to purchase and sell annual leave
  • Cycle to work scheme
  • Ongoing learning and development
  • Wellness programmes

Interested in Applying?

Click Apply and you will be redirected to our website where you will find the full Job & Person specification and details of how to apply.

Thanks, and good luck!

Apply now

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