Senior Manager, Claims and Underwriting Strategy

End Date Sunday 16 June 2024 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Job...

End Date

Sunday 16 June 2024

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Job Share

Job Description Summary


Job Description

JOB TITLE: Senior Manager, Claims and Underwriting Strategy

SALARY: From £80,000

LOCATION: Edinburgh / London

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About This Opportunity

Playing an integral part across our Protection business, you'll lead a team that is shaping our underwriting and claims approaches across all Protection propositions.

Using your knowledge and expertise to optimise our existing approaches, whilst working right across LBG and external markets to shape the future.

You’ll work closely with our pricing and reinsurance teams to set our insurance risk appetite, also working with a range of external parties at the same time. You’ll be a leader in your field, respected across the industry for your insight and willingness to push the boundaries in underwriting and claims.

All in, this is a fantastic opportunity to help LBG and its Protection business achieve its ambition of being a top 3 provider across the UK.

Some of the things you'll be doing...

  • Research, design, build, test and deploy enhancements to our automated protection underwriting journeys

  • Own our overarching philosophy on protection underwriting

  • Own our Claims Philosophy and approach to ensuring fair outcomes for claimants.

  • Take a leading role in how we redesign our claims journeys, striving to be the best in the market

  • Manage key reinsurer relationships, working alongside our reinsurance team to shape long term partnerships

  • Work across the business to anticipate and respond to emerging and known regulatory and reputational matters and prepare the Protection business to respond appropriately

  • Actively lead and work collaboratively with key team members across the Group, taking accountability for maximising the opportunity for Protection

  • Build and maintain a successful team, developing a team which provides an efficient mix of technical and leadership capabilities and behaviours to deliver business goals

  • Makes authoritative technical and/or professional recommendations that have a significant short-term and long-term impact on the business.

About Us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What You’ll Need

  • Strong protection medical underwriting and/or life insurance claims experience

  • An excellent knowledge of the protection industry and the wider environment

  • Strong customer focus in all aspects of work. Ability to understand, handle and optimise risks, balancing customer and commercial impacts.

  • Ability to work across a wide range and diverse strategic business initiatives, building enduring positive relationships.

  • Drive forward change and innovation within underwriting and claims, thinking creatively and implementing practical solutions.

  • Leadership skills, inspiring and supporting the wider team to meet their goals whilst also delivering your own workload.

And Experience Of These Would Be Really Useful

  • Subject matter expertise with emerging underwriting/claims technology

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual bonus award, subject to Group performance

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days’ holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today. ��

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply now

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