Prison Custody Officer

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Role Responsibility: PRISON CUSTODY OFFICERS HMP PARC, BRIDGEND Hours: 40 hours or 44 hours per week Permanent, Full Time with various shifts 4 0 Hour Salary 44 Hour Salary** Starting Salary £29,500 £32,450 After 1...

Role Responsibility:



Hours: 40 hours or 44 hours per week

Permanent, Full Time with various shifts

                                             40 Hour Salary 44 Hour Salary**

Starting Salary                        £29,500   £32,450

After 1 Years’ service   £29,900                       £32,890

After 3 Years’ service   £31,500                       £34,650


** Please note that 44-hour contracts are only available after successful completion of your initial training course and will be allocated accordingly depending upon eligibility criteria


Benefits: Company Pension, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.


Be that person who makes a difference every day, the chance to do an extraordinary job


Are you a good communicator? Do you have resilience? A good listener?


We have a number of openings available for Prison Custody Officers. Prison Custody Officers (PCOs) are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a ‘typical’ Prison Custody Officer.  We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role.  No specific qualifications or relevant experience is required.


The philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.


The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.


You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

The Ideal Candidate:

When you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need.  In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.


Your initial training lasts for 8 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety. 


Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process


G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.


Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.


Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. If you join us, you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.


We encourage applications from Welsh speaking candidates.


For more information on HMP Parc, please visit 


Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act.


You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.



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