Advice Team Lead
- £31,238 to £34,587 per annum
- + 8% employer pension contribution
- Full Time
- Permanent
- Contact: Claire Clayton
- Reference: ATL
- Posted August, 21, 2024 2:02 PM
We have an exciting opportunity for an advice team lead to join our team with the desire to deliver a high-quality customer focused advice service within the Home Energy Scotland Highlands and Islands advice centre. You will be a dynamic leader with excellent communication and organisational skills who can motivate a team to achieve high standards.
Advice Team Lead
£31,238 - £34,587 per annum + 8% employer pension contribution
Full time (35 hours per week)
Inverness (hybrid of home and office working) or remote for organisational reasons
The energy crisis, higher energy prices and climate change impacts are a concern for anyone living in rural Scotland. We have an exciting opportunity for an advice team lead to join our team with the desire to deliver a high-quality customer focused advice service within the Home Energy Scotland Highlands and Islands advice centre.
You will be a dynamic leader with excellent communication and organisational skills who can motivate a team to achieve high standards in a fast-paced environment. The successful candidate will be expected to be hands-on, coaching a team of energy advisors based across the area and coordinating work to ensure the smooth running of the team. You will work closely with the advice team manager to achieve high productivity and quality outputs, whilst maintaining a supportive culture.
This opportunity offers a challenging and stimulating position in the environmental and charity sector. Changeworks provides an inclusive and supportive working environment with an excellent benefits package. Changeworks is a leading environmental charity and social enterprise in Scotland. We give people and organisations practical support to live and work more sustainably. We deliver the Home Energy Scotland service in Highlands and Islands and South East Scotland.
About us
Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.
The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.
We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.
We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.
At Changeworks, we welcome and encourage applications from everyone.
Closing date for applications: 11am, Monday 2 September 2024
Interviews: Thursday 5 September 2024
Requirements
A dynamic leader with excellent communication and organisational skills who can motivate a team to achieve high standards in a fast-paced environment. You will be expected to be hands-on, coaching a team of energy advisors based across the area and coordinating work to ensure the smooth running of the team. You will work closely with the advice team manager to achieve high productivity and quality outputs, whilst maintaining a supportive culture.
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