STATION GRADE C JOB SHARE
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- From £33,622 per annum
- Full Time
- Contact: Human Resources
- Reference: 1667
- Posted August, 23, 2024 3:28 PM
MOTHERWELL STATION GRADE C JOB-SHARE With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents,...
MOTHERWELL
STATION GRADE C JOB-SHARE
With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.
ScotRail is four times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.
Responsible for supervision of staff to ensure provision of a high standard of customer service to the travelling customers. Train Dispatch ensuring that trains leave the station safely and punctually. Provision of information to customers when required.
A highly motibated and flexible individual with excellent communication/interpersonal and customer service skills.. Customer friendly focused. An effective team player who can demonstrate individual initiative. Should be able to work under pressure whilst remaining calm. Ideally you will have customer service experience. Should have a flexible approach to work and be a good team worker.
Hours of work: 17.5 hours per week balanced over a 35 hour week fortnight working 2 days one week then 3 days the following week on rotation. The full-time role is a 5 day week with a rolling rest day. Sunday - Saturday shift patterns are 04.30 - 12.17 hours, 11.00 - 18.46 hours and 18.13 - 02.00 hours
Reference Salary: £33,622 per annum pro rata. Training salary £21,193 per annum pro rata.
We’ll ensure you’re rewarded for your contribution with a competitive package that includes:
- Contributory Final Salary Pension scheme
- Free and reduced rate rail travel for you and your family, where applicable.
- Generous holiday allowance
- Hapi benefits package, offered to everyone at ScotRail.
Selection process: Assessment and Interview will form the initial stages of the selection process. The final stage for successful candidates will be a medical, drug & alcohol screening. Appointees must submit at least two satisfactory references, Disclosure Scotland clearance and complete a six-month probation period.
Training: Training initially involves a 2-day Induction training programme
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