Organisational Innovation & Transformation Manager

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End Date Thursday 05 September 2024 Salary Range £57,546 - £63,940 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary Do you...

End Date

Thursday 05 September 2024

Salary Range

£57,546 - £63,940

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Share

Job Description Summary

Do you want to be part of a team that is responsible for transforming our culture through the delivery of signature activities, having a deep impact on the way 70,000 colleagues feel about working at LBG? If this sounds fun and challenging, come join us on our growth journey!

Job Description

JOB TITLE: Organisational Innovation & Transformation Manager

LOCATION(S): Bristol, Edinburgh, Leeds & Halifax

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

Within the Organisational Innovation & Transformation team, this role contributes to and manages aspects of signature change initiatives contributing to the delivery of overall Group culture programmes. The role will be part of a small team who are responsible for driving strategic changes and embedding Group's values and shifts across the Group through the redesign of our systems.

What you'll be doing

  • Collecting, cleaning, and analysing data & inputs from across LBG to map our business today and identify and deliver change & transformation priorities.

  • Using design & systems thinking skillsets to solve complex problems.

  • Data-led storytelling to inform and guide senior stakeholders through decision-making.

Why Lloyds Banking Group?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What we need from you

  • Takes responsibility for managing projects that support broader process re-engineering and change / transformation activity; understanding of the benefits of design & systems thinking, end to end journey mapping and other design techniques. Leverages these capabilities to support the delivery of the Group's Purpose & Strategy.

  • Spearhead the transformation of our culture through signature process redesign initiatives, utilising Design and Systems Thinking as well as Agile methodologies, resulting in successful adoption of new processes and approaches.

  • Apply strategic and design thinking methodologies in the work to help internal clients empathise with customers, guiding them through experimentation and validation of innovative new ideas.

  • Develops and executes effective communication plans for varied audiences, bringing everyone (Leaders, project stakeholders, colleagues) with us on the change & transformation journey.

  • Works strategically with Business Leaders, the wider Culture & Leadership and People & Places teams to develop tailored interventions which build compelling propositions with a growth orientation. 

  • Manages relationships with internal customers ensuring change & transformation activities are not duplicated within Business Units / Functions.

  • Uses external research and networks to ensure our solutions are market leading and fit for the future.

  • Invests in the growth of personal capabilities.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days’ holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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