Customer Assistant - Clothing and Home - Braehead
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- From £12 per hour
- Part Time
- Contact: Human Resources
- Reference: 300004155291387
- Posted August, 27, 2024 1:10 PM
Customer Assistant - Clothing and Home - Braehead Start Date: 08/09/24 End Date: 18/12/24 Working Pattern Sunday 0600-1000 Wednesday 0600-1000 Thursday 0600-1000 Saturday 0600-1000 Please Note: If your application is successful, you will be required...
Customer Assistant - Clothing and Home - Braehead
Start Date: 08/09/24
End Date: 18/12/24
Working Pattern
Sunday 0600-1000
Wednesday 0600-1000
Thursday 0600-1000
Saturday 0600-1000
Please Note: If your application is successful, you will be required to attend a mandatory induction of 2 consecutive days at an Induction Hub store. This Induction Hub store may differ from your Base Store, and therefore you may be required to travel. This will be discussed during your interview.
Proposed Induction Dates: Sunday 8th September and Monday 9th September 10.00-18.00 at Argyle Street store
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
· Serve our customers efficiently, both on the shop floor and at service points
· Keep the store clean and tidy, ensuring that our shelves are always stocked with product
· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
· Build expert product knowledge to sell and recommend our products and services
· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
· High levels of customer service
· Committed to delivering excellent work with great attention to detail
· Open to and acts upon feedback, asking for this regularly
· Takes accountability for planning and managing own workload efficiently
· Strong communication skills
· Adaptable to changing situations
· Builds positive relationships by being a good listener
· Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
