Care Navigator

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able...

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.


PRIMARY CARE

THREE HARBOURS MEDICAL GROUP-CAITHNESS

CARE NAVIGATOR

(BAND 3)

Development opportunity Band 2/Band 3

Training/contract in accordance with Annex 21

(Salary: £25,468 - £27,486 pro-rata)

FIXED TERM/SECONDMENT TO 4TH MAY 2025

21 hours per week

Three Harbours is an NHS Highland GP Practice based in Caithness with bases in Wick, Thurso and Lybster.  We have an exciting opportunity for a Care Navigator to join our team. 

The post will be based in Wick but there will be a requirement to work in Thurso and Lybster too.  We are open Monday to Friday from 0800 to 1800 hrs and therefore the team work flexibly to ensure cover is provided across the full working week.


You will be instrumental to ensuring our patients receive the right care from the right professional at the right time.  To be successful in this role you will have good interpersonal and IT skills.  You will be methodical with excellent attention to detail and you will be a team player. You will provide a comprehensive reception service to our patients and have a wide range of administrative duties. This is a busy role, within a fast paced, friendly and supportive environment.


This is a 21 hours per week post, worked in accordance with service requirements. Fixed term to  4th May 2025.

Informal enquires welcome; please contact Ruth Black (ruth.black@nhs.scot) or Joanna Groves (Joanna.groves@nhs.scot)

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

ADDITIONAL INFORMATION FOR CANDIDATES

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for short listing purposes
  • Posts close at midnight on the indicated date
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
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  • Once you have submitted your application form you will be unable to make any amendments
  • Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland



NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.






Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork






NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board. 

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