Operations Assistant

Operations Assistant based in Fort William.

Salary: Competitive + Bonus

So, who are we? We are William Wilson, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

As an Operations Assistant based in Fort William, you’ll be responsible for:

Carrying out general warehouse duties including picking & packing orders, goods in & out and merchandising.

Serving customers on the trade counter

Responding to customer phone calls and emails building strong relationships and ensuring excellent customer service.

In this role you will be working 42.5 hours per week Monday to Friday between the hours of 7.30am - 5pm, along with 1 in 4 Saturday mornings from 8am - 12pm which will paid as overtime.

And here’s what we’d like you to have:

Experience using a Forklift would be ideal but not essential

Full UK Driving Licence would be preferred to support with relief delivery driving when needed

Sales/customer service or warehouse experience ideal but not essential

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

About Us

William Wilson is a Scottish business with over 120 years of trading experience in supplying Plumbing, Heating and Bathroom supplies. We are passionate about customer service and have a proven track record of providing best in class service to our customers.

We have more than 20 trading locations throughout Scotland, with an ambition to further increase our footprint in Scotland. Our desire to grow our business will further support the opportunity for sustainable and worthwhile careers for our colleagues.

William Wilson is part of Wolseley UK, the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first-choice specialist merchant for trade customers.

Please apply below.

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