OOH Receptionist

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able...

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Out of Hours Service, Angus Health & Social Care Partnership

Receptionist - Band 2

Perth Royal Infirmary


2 X 24.7 hr (fixed term/secondment for 6 months)


We are looking for individuals with excellent communication and organisational skills who can work using their own initiative and work as part of a team to join a busy, dynamic and patient centred service.


The successful candidate will work closely with Out of Hours Team, other Health professionals and Agencies.


You will be the first line of contact for Out of Hours from NHS24 and patients. You should have a good educational background, excellent interpersonal skills and telephone manner and basic IT knowledge.


We are looking for individuals who are able to work using their own initiative. Must have ability to work under pressure and take decisive action to preserve service cover and patient safety, possess good oral and written communication skills.


You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment. Information on the Healthcare Support Worker Regulations can be found on NHS Tayside microsite on Staffnet>Our Websites>Healthcare Support Workers.


Informal enquiries to:  Graeme Dunn, Operations Manager, Graeme.Dunn@nhs.scot, or Kirsty Bulloch, Team Leader, Kirsty.Bulloch@nhs.scot


Hours of work are 24.7 per week:  You will cover a range of daytime, evening and overnight shifts during periods of planned and unplanned (short notice) staff absence, including public holidays, being based in Perth Royal Infirmary.


Internal Applicants – written approval must be sought from your line manager prior to applying for this secondment.  You will be required to bring this if shortlisted for interview.


Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa. 


Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.


ADDITIONAL INFORMATION FOR CANDIDATES

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for shortlisting purposes.
  • Posts close at midnight on the indicated date.
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will neeed to enable you to attend the interview.
  • Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
  • Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
  • Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
  • We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
  • Once you have submitted your application form you will be unable to make any amendments
  • Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside



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