Paediatric Healthcare Support Worker

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able...

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.


The Paediatric Complex Care team is expanding due to an increase in children being referred to the service. The Complex Care Team support children and their families across NHS Highland in the home environment and wider community.

This is a very rewarding post to enable these children/families to be able to access education, allow parents to have a restful sleep overnight knowing their child is being cared for to a high standard. The post holder will be joining a team to support the children within the service. The post holder will accompany the child and/or family during school/nursery, hospital appointments/admissions, outings and respite etc during their shift.

Experience of working with Children and/or community care experience is essential to this role.

Training and support will be provided to achieve various tasks and skills with assessed competency. Training takes approximately 8 weeks. Following training and assessment, competencies are achieved the post holder will then lone work with the child/family with direct responsibility for the child’s healthcare needs. The post holder will work within a set of guidelines and protocols and under the remit of devised competency structures with support and assessment from the team leader.

This post holder is expected to be flexible and work a variety of day, evening, weekend and night shifts does include shifts and is a 24/7 service. Full & part-time hours will be considered, permanent and fixed term contracts until August 2025 are available. 

Children at present live within various locations throughout NHS Highland and travel is an essential part of the role. Travel expenses will be reimbursed and accommodation provided for stays.

Access and use of own car is essential.

Informal enquiries to: Rebekah Black; rebekah.black@nhs.scot

Please note, if you wish to apply for this post on a secondment basis please complete the secondment consent form below and return to nhshighland.recruitment@nhs.scot in addition to completing a full application for the post. 

ADDITIONAL INFORMATION FOR CANDIDATES

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for short listing purposes
  • Posts close at midnight on the indicated date
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
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  • Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
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  • Once you have submitted your application form you will be unable to make any amendments
  • Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland



NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.






Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork






NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board. 

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