Team Leader

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About the Role Job Overview Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.

About the Role

Job Overview

  • Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
  • Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
  • Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Package Description

  • £29,079 FTE (44 hours)
  • 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
  • Invest: Grow with Us store management training programme
  • Contributable Company pension scheme
  • Staff uniform
  • 10% store discount

Employee benefits 

MyHB employee benefits platform with access to:

  • Retail and leisure discounts plus hundreds more 
  • Free Financial Advice 
  • Bank your savings into an ISA
  • 24/7 confidential counselling and advice line 
  • Low cost voluntary insured health plans

Mimimum Criteria to Apply

  • Experience supervising others in a fast-moving retail or hospitality environment
  • Demonstrate the following competencies:
    • Prioritise and organise work
    • Customer focus
    • Communicate effectively
    • Direct and supervise work 

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