Fibre Engineer
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- £25,000 to £30,000 per annum
- 10% Discretionary Bonus, 5% Employer contribution to Pension, 30 days holiday pay
- Full Time
- Permanent
- Contact: Sam McKee
- Posted December, 17, 2024 3:38 PM
It is an exciting time to join the Highland Broadband, our fibre engineer team is expanding as we help more rural communities get better connected. We are looking for friendly, customer-focused individuals to join our installations teams in the Inverness-shire and Sutherland areas. Training can be provided. ...
Our team of fibre engineers work on the front line of our service and install fibre network connections to our customers' properties. You will report to the Fibre Team Leader and carry out work as part of a scheduled appointment diary. This role is part of a busy team deploying the rapid rollout of ultra-fast fibre networks in rural towns and villages across Scotland.
What you'll do
- Carrying out excavation works through customers’ gardens
- Attend customer properties to introduce Fibre to the Premise (FTTP) services by pulling / blowing cables through underground networks from cabinets or chambers to customer properties.
- Liaise with customers to discuss all routing through their gardens / property before commencing activities.
- Clear blockages in customer properties by way of soft excavations.
- Work on overhead network, where required.
- Complete internal cabling works, including fitting of customer’s CPE.
- Undertake full testing of equipment to ensure it is fully operational and educate customer on product use.
- Promote positive reviews of customer experience.
Requirements
This is a full time job role with 40 hours per week. You will need to be flexible as evening work up to 8pm and Saturday working hours, may be required.
The role will involve working outside and manual tasks such as digging.
What you'll bring
- Excellent customer service and communication skills.
- Be comfortable working at height and with some experience of manual labour.
- A driver's licence is essential
- As our engineers work in customer homes a disclosure check will be part of the selection process.
We have open vacancies and will assess applications for this role on an ongoing basis - so please do not delay your application.
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