Hard FM/Services Manager

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What you’ll do: As Hard Services Manager, you will oversee and manage the maintenance, repair, small works and compliance function for our Local Authority client. The Hard FM service consists of delivery of a planned...

What you’ll do: 

As Hard Services Manager, you will oversee and manage the maintenance, repair, small works and compliance function for our Local Authority client.  The Hard FM service consists of delivery of a planned and reactive maintenance service in accordance with key performance indicators and quality standards.

The Hard Services Manager will have line management responsibility for a multi disciplined direct delivery team and responsibility for managing delivery through specialist subcontractors.

 

In delivering your role, your key responsibilities will include: 

  • To manage the delivery of maintenance activity including reactive, planned and small works throughout the assigned geographical region across multiple diverse client sites. Ensure delivery of a safe, customer focused, cost effective, efficient and compliant service in order to meet its contractual and legal obligations.
  • To ensure delivery is operated in accordance with asbestos management regulations.
  • Providing guidance, advice, support, post incident reviews, audit management, resource optimisation and benchmarking services covering all aspects of M&E.
  • Acts as ‘Technical Expert’, ensuring technical competence of the team/supply chain whilst validating and disseminating best practice and innovation.
  • To contribute to the formulation of strategy and policy for the effective management of the Council’s property portfolio.
  • To ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.

About you

You’ll have extensive experience of leading a multi-disciplined maintenance team in the provision of Facilities Management services and customer liaison. You'll be able to demonstrate your awareness of statutory requirements for compliance, and able to balance the needs of quality and profit on the contract. You will have previous experience using CAFM and BMS systems. 

 

The successful candidate will require a an Enhanced DBS prior to starting in the role. 

 

Who we’re looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

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