Operations and Accounts Administrator (Part Time 30hrs per week - negotiable)

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We are looking to employ an administrator on part time permanent basis . Hours flexible to suit you needs and that of the charity. Salary £22,400 FTE ( pro rata for part time ). Primary purpose of the role is to manage the systems for bookings and admin to help us provide a great customer service to our disabled Snowsport clients and members. ...

About Disability Snowsport UK (DSUK)

Disability Snowsport UK is the UK’s leading adaptive snowsport charity, with a team of staff and instructors based across the country from Hemel Hempstead to Cairngorm. 

Our vision is of mountains and ski slopes free from barriers, where disabled people can learn and take part alongside family, friends and peers. It’s our mission to make snowsport accessible for everyone; regardless of disability, injury or experience. 

This role is to work with the finance manager, snowsport schools and collegues in a busy and friendly environment. Hybrid working arrangement to be agreed.

The primary purpose of the job is to work with our bookings system and accounts to ensure all clients and member lessons are well organised, payments are secured and processed. And everyone has the information they need to have a successful booking.

Key responsibilities

  • Reviewing and updating systems for Snowsport School lesson bookings. 
  • Sorting post and banking.
  • Manage “bookings” telephone enquiries.
  • Manage email enquiries for bookings and customer liaison.
  • Update and maintain client information on all platforms as required.
  • Assist Finance Manager with monthly reconciliations of customer and supplier accounts, issuing statements.
  • Take customer payments for lessons via telephone as required
  • Provide administrative cover to membership and holidays as required.
  • Assist team with system improvement and efficiency projects.
  • Assist Snowsport schools with reporting from bookings system.
Requirements

Do you like liasing with with people, have great problem-solving skills and a high degree of efficiency and attention to detail.

You must be comfortable working with numbers and systems.Experience in accounts, hospitality, travel, accommodation or similar role would be helpful.

  • Essential experience
  •   Competent in IT and have worked with accounts/database/booking/CRM system.
  •   Excellent communication skills.
  •   Excellent attention to detail.
  •   Flexible between lone working and within a team.

 

  • Desirable Experience
  •   Knowledge of disabilities would be an advantage.
  •   Knowledge and passion for snow sports.
  •   Confident in Data Protection processes.

 

Hours can be worked flexibly to suit your needs and that of the charity. You can be partly or fully office based. DSUK’s main office is at Glenmore Lodge, and we expect the post holder will spend some time at our Cairngorm Mountain office during winter months when our snowsport school is open.

If you would like to find out more about the role before applying please look at our Website. https://www.disabilitysnowsport.org.uk

To apply please send a CV and cover letter outlining how you meet the selection criteria, along with the names and contact details of two referees by 20th February 2025  

Applications should be sent to accounts@disabilitysnowsport.org.uk or through Hi-jobs

 

 

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