Ticket Assistant £13.50+Benefits-Maternity Leave Cover
- £13.50 per hour
- Full Time
- Temporary
- Contact: Ann-Marie Campbell
- Reference: Hotel&TicketOffice
- Posted April, 16, 2025 1:05 PM
Nevis Range is looking for enthusiastic, friendly, and reliable individuals to join our team for the upcoming season. If you love working with people and enjoy the buzz of a busy visitor destination, we want to hear from you!...
Ticket Office Assistant
Based at our busy ticket office, you'll be helping customers purchase gondola/Bike passes and activity tickets, providing information, and ensuring everyone is ready to enjoy their day on the mountain.
Key Responsibilities:
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Preparing and issuing cash till floats in line with company procedures.
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Cashing up and reconciling end-of-day takings across all departments.
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Recording and reporting daily visitor statistics and revenue figures accurately.
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Conducting and logging monthly safe checks.
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Placing and managing cash change orders as required.
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Maintaining and cashing up car parking kiosks.
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Responding to customer email enquiries in a timely and professional manner.
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Processing and logging campsite bookings.
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Selling tickets and passes using company till systems.
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Providing friendly, knowledgeable customer service and answering queries.
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Managing queues efficiently during peak operational periods.
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Resolving ticketing issues and customer concerns effectively and professionally.
Full-time seasonal contracts, Maternity Leave Cover (5 days per week)with the view to extend.
Rate of pay: £13.50 per hour
Interested? Apply now and be part of our fantastic team.
Requirements
What We’re Looking For
Excellent communication and people skills
A can-do attitude and team spirit
Ability to stay calm and friendly under pressure
Previous customer service experience is a bonus
Perks of Working at Nevis Range:
Stunning Highland views every day
Staff discounts and benefits
A friendly, supportive team environment
Problems applying? Try using the basic application page.
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